This post provides detailed information on the infrastructure engineer job description, including the key duties, tasks, and responsibilities they commonly perform.
It also highlights the major requirements you may be expected to fulfill by recruiters/employers to be hired for the infrastructure engineer role.
What Does an Infrastructure Engineer Do?
The infrastructure engineer job description involves monitoring and maintaining the web server, such as IIS and SQL Server 2005/2012 (for Windows based servers).
It also entails executing highly complex tasks, such as planning physical systems layout and evaluating technical specifications of hardware products, etc.
Infrastructure engineers maintain and administer the primary network components.
They install new equipment, upgrade or ensure the smooth operation of the existing systems.
It is also their responsibility to manage servers, switching, routers, and firewalls, and ensure that they are connected appropriately to the network.
Infrastructure engineers evaluate the infrastructure systems performance, capacity and resource utilization, and suggest corrective actions.
This position performs tasks such as data conversion and recovery of system/user data from tape. It also involves evaluating new technologies, etc.
In case of hardware/software failures, the Infrastructure engineer troubleshoots and rectifies the problems.
They ensure that the security access is maintained for all the computer systems and programs used in the organization.
Infrastructure engineers manage disasters like virus attacks, power failure, etc., by taking proper preventive measures against possible damages to their computer systems and equipment etc.
It is their duty to use tools like cable testers to detect cables that are damaged or misplaced.
Participating in project work and providing technical support to other IT members is a key part of their duties.
More on Infrastructure Engineer Job Description
The infrastructure engineer work description also involves helping in the development and implementation of policies and procedures for infrastructure systems and equipment management.
It also entails maintaining high-performance standards of services on all infrastructure systems, databases, network devices, servers etc.
Infrastructure engineers help fix all network problems related to the malfunctioning of hardware or software on their own or using remote access tools like Remote Desktop Services (Terminal Server), RRAS, Direct Access etc.
They can access these tools over the Internet utilizing VPNs, etc., to solve problems locally without having to troubleshoot remotely over the Internet.
Furthermore, the infrastructure engineer develops and executes plans for efficiently managing their assets to contribute to the bottom line.
They also manage disaster recovery and business continuity planning activities.
Infrastructure engineers are responsible for monitoring Microsoft SQL Server performance and application availability.
They perform infrastructure configurations in a timely fashion, as well as in accordance with established overall standards and policies.
It is also their duty to carry out installation/configuration of remote access tools like VPNs, Direct Access etc., and ensuring that all necessary licenses are acquired for this purpose.
Infrastructure Engineer Job Description Sample/Example/Template
The infrastructure engineer job description involves the following duties, tasks, and responsibilities:
- Manage the day-to-day IT operations
- Implement the policies and procedures regarding mobile device usage, network security and computer operations
- Responsible for completing system upgrades for the network and servers
- Develop and maintain a disaster recovery plan for data backup, protection of all information systems, facilities and equipment in case of emergency situations that may arise
- Support improvement of current computer system applications to increase efficiency, productivity and provide better customer service
- Manage vendor relationship related issues especially with regards to technical support on various issues pertaining to computer systems maintenance/replacement/upgrades etc.
- Ensure the continued growth and development of IT infrastructure at the organization
- Monitor, analyze, and advise on the efficiency of existing system to ensure that they are working well to prevent downtime
- Familiar with business applications, such as data bases, servers and communications
- Attend technical meetings with key customers, managers, or other executives for discussion regarding network systems/application improvements or hardware/solutions upgrades etc.
- Maintain good relationship with key stakeholders using effective oral and written communication skills
- Ensure that staff members are trained regularly on various topics related to their job scope, especially in areas of Information Technology (IT) operations management (e.g., disaster recovery plan, emerging technologies, risk mitigation strategies etc.)
Infrastructure Engineer Job Description for Resume
If you are writing a new resume or CV as someone with some work experience as an infrastructure engineer, you can make a very compelling Professional Experience section for your resume by applying the sample infrastructure engineer job description above.
You can highlight the infrastructure engineer duties and responsibilities from the above job description example in the Professional Experience section of your resume to show that you have been successful performing the infrastructure engineer’s role.
This piece of information in your resume can greatly influence the recruiter/employer to hire you for the new job, especially if having some infrastructure engineer work experience is important for the position you are applying for.
Infrastructure Engineer Requirements: Skills, Knowledge, and Abilities for a Successful Career
Here are the main job requirements and qualifications for the position of infrastructure engineer that you may be expected to fulfill to be hired:
- Degree, at least 1 major
- Strong IT skills and computer experience
- Must be able to work with a team and communicate effectively in both oral and written language
- Minimum of four years of experience in the areas of networking, networking security, Server administration, server hardware, server software upgrades, and system troubleshooting
- Software applications knowledge (e.g., Microsoft office)
- Strong problem solving skills, ability to follow instructions and work independently
- Must be able to work under pressure while it’s very important to work in team
- Good command of the English language
- Exceptional diplomatic skills and willingness to learn new skills and knowledge for the organization
- Ability to learn quickly and read and write computer programs
- Proficient in software procedures and IT concepts related to operating systems security, networking computers system architecture, internet networking, wireless networking, data networks troubleshooting problems etc.
- Ability to analyze situations with proven problem solving skills.
Infrastructure Engineer Salary
The average infrastructure engineer salary is $109,245 (salary.com) and $117,766 (indeed.com) per year.
Indeed reported that the best paying cities are: Houston, TX, $144,929; Charlotte, NC, $139,598; Los Angeles, CA, $138,659; and Atlanta, GA $138,182; and Phoenix, AZ, $136,385 per year.
In the United States, according to zippia.com, there are currently around 70,813 infrastructure engineers working.
Women make up 7.8% of all infrastructure engineers while men make up 92.2%.
A hired infrastructure engineer is 43 years old on average.
White (63.4%) is the most frequent ethnicity among infrastructure engineers followed by Asian (12.4%), Hispanic or Latino (10.9%), and Black or African American (9.8%).
Conclusion
This post is useful to individuals interested in the infrastructure engineer career. They will be able to learn about the duties and responsibilities usually performed by infrastructure engineers.
It is also helpful to recruiters/employers in making a detailed infrastructure engineer job description.